Dear guests,

We aren’t really big on rules, but we have furnished B&B Kasteel Doornenburg with great care, passion, and creativity, and we appreciate it when our guests value this and treat the rooms and the rest of the building accordingly.

That is why there are still a few rules we would like to agree upon with you.

1. General

These terms and conditions apply to all guests and users of B&B Kasteel Doornenburg, located at Kerkstraat 27-A, 6686 BS Doornenburg.

By entering into a booking agreement, these terms and conditions come into effect and the guest agrees to these terms.

Reservations can only be made by persons who are at least 18 years of age and have a fixed place of residence.

B&B Kasteel Doornenburg cannot be held liable for damage, loss, or theft of guests’ property.

Damage to or loss of movable and immovable property belonging to our accommodation must be reported to us immediately by guests and, if necessary and requested by us, must be compensated by the guests responsible.

In the event of a violation of these terms and conditions, failure to follow instructions, or non-compliance with the house rules and/or in the case of inappropriate behavior, we may deny and/or refuse the guest(s) concerned access to our accommodation with immediate effect, or remove them from our accommodation, without refund of the booking fees paid.

2. Booking confirmation

The rental agreement can be entered into verbally, by telephone, in writing, or by e-mail. After receiving a reservation request, we will send a confirmation (naturally, only if the desired room(s) is/are available).

Our terms and conditions apply to booking confirmations.

3. Payment

The accommodation costs (minus any deposits received) must be paid at least 30 days before the check-in date. (This condition can be waived in consultation.)
Payment of the booking amount should be transferred to bank account number

NL 70 RBRB 0200 6213 51 in the name of B&B Kasteel Doornenburg, stating the room choice and check-in date.

Current rates are listed at www.herbergdedoornenburg.nl/benb.

4. Cancellation

If guests are unexpectedly unable to fulfill the reservation agreement, they should report this as soon as possible so that the vacated date can be offered to other potential guests.

The following provisions apply to cancellations:

• Cancellation up to 14 days before the check-in date is free of charge. Any (down) payment received will then be fully refunded.
• For cancellations up to 7 days before the check-in date, 50% of the booking amount is due.
• For cancellations from 7 days before the check-in date, 100% of the booking amount is due.

(In the event of disputes, any (legal) costs are to be borne by the guests; this also applies to risks related to a stay. Our records are leading, unless guests prove otherwise.)

5. Arrival and departure

Upon check-in, we ask you to show your passport or ID for identification purposes.

During check-in, you will receive a check-in form on which the details of accompanying guests must be listed. (Fire department requirement.)

You will also receive the (electronic) key.

Loss of this key must be reported immediately and upon departure (if the key remains missing), a fee of €20 will be charged.

Check-in is possible on the day of arrival from 3:00 PM to 5:00 PM.
Check-out on the day of departure is possible until 10:30 AM.
Deviation from the above times is possible in consultation.

In the event of early departure, no refund of paid amounts will be given.

6. Breakfast

Breakfast (included in the booking) is served between 8:00 AM and 10:00 AM.

7. Stay

• Use/entry of our accommodation by persons not listed in the reservation is not permitted.
• Pets are not allowed.
• Wearing swimwear on the terrace is not permitted.
• During your stay in our accommodation, consuming your own food and drinks is not permitted. (This may be waived in consultation)
• In the event of (intentionally) causing a fire alarm, we will pass on the costs charged to us by the fire department (in 2021 this was €250) to the person responsible.

8. Finally.

We find it very important that all our guests feel at home.

Our accommodation is accessible to our guests 24 hours a day during the reservation period.

Taking each other into account, no smoking, no open fires, keeping rooms and hallways tidy, and no unnecessary noise are matters of course to us, and we hope our guests feel the same way.

We wish you a very pleasant and relaxing stay.

Ans and Toon